Terms & Conditions

Damages

Guests take full financial responsibility for any damages that they’ve caused. The damages include, but are not limited to, physical damage and any excessive cleaning resulting from the use of the vehicle by the guests. Fees will be calculated based on actual repair costs and the time associated with repairing and cleaning the vehicle. Mayflower Limo is not responsible for personal belongings or items damaged or left in the vehicle. In finding lost items, the company will try to return the item(s) promptly at the owner’s expense. Returning lost items may include, but is not limited to, extra time added to reservations or shipping and packaging costs. Vehicles cannot be loaded in excess of their capacity. Clients are responsible for any penalties incurred as a result of non-compliance with these policies. For example, suppose a client makes a reservation for a vehicle that does not fit all of the passengers or luggage due to its size. In that case, we will consider it the client’s mistake and responsibility, and the cost of the reservation will be charged in full.

The driver has the right to stop the vehicle for any negligence. If the booking is canceled by negligence, no refunds will be made, and the booking will be invoiced in full.

All-other pick-ups

Upon arrival at the guest’s pick-up location at the reserved time, the driver will wait 15 minutes free of charge. After 30 minutes of waiting after the reserved time, Red Rocks Voyager has the right to cancel the trip, consider the trip as complete, and charge 100% of the cost of the trip.

Payment Policies

By making a reservation, you indicate that you are the cardholder of the credit/debit card you provided on the reservation form or that the cardholder authorizes you to make this transaction. Also, you permit us to charge the credit card in the total cost of the reservation for the services requested, including any taxes, surcharges, gratuities, and other charges associated with your reservation. Transactions are made through completely secure systems such as Square, Stripe, and Paypal, which guarantee the security of your credit/debit card.

Governing Law

These Terms of Use and your use of the Site are governed by and construed in accordance with the laws of the State of Colorado applicable to agreements made and to be entirely performed within the State of Colorado.

Prohibited Activities

You may not access or use the Site for any purpose other than for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

Intellectual Property Rights

Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, international copyright laws, and international conventions. The Content and the Marks are provided on the Site “As Is” for your information and personal use only. Except as expressly provided in these Terms of Use, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content, and the Marks.

User Representations 

By using the Site, you represent and warrant that: (1) you have the legal capacity, and you agree to comply with these Terms of Use; (2) you are not a minor in the jurisdiction in which you reside; (3) you will not access the Site through automated or non-human means, whether through a bot, script, or otherwise; (4) you will not use the Site for any illegal or unauthorized purpose; and (5) your use of the Site will not violate any applicable law or regulation.

 If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).

Site Management

We reserve the right, but not the obligation, to: (1) monitor the Site for violations of these Terms of Use; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Use, including without limitation, reporting such user to law enforcement authorities; (3) manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site.

Term and Termination

These Terms of Use shall remain in full force and effect while you use the Site. If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

Electronic Communications, Transactions, and Signatures

Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email, and on the Site satisfy any legal requirement that such communications be in writing. You hereby agree to the use of electronic signatures, contracts, orders, and other records and to electronic delivery of notices, policies, and records of transactions initiated or completed by us or via the Site.

Refund Policy

Guests may cancel free of charge up to 24 hours before their trip starts.

According to Mountain Standard Time, if a guest fails to cancel within the allotted time (24 hours in advance), they will be charged 100% of the payment, including all fees in their reservation.